SERVICES
Interviews
Individual attention means unique perspectives.
Deeper Understanding Through Expertly Designed Interviews
Our Interviews service provides you rich, detailed insights into participant experiences, stakeholder perspectives — essential elements of high-quality participant-centric program and project evaluation. Guided by research-based principles of how to develop non-leading, unbiased questions while engaging with people authentically, our interviews are designed to support your overall program evaluation strategy. Drawing on decades of experience in education and the tech industry, we design and conduct interviews that capture both technical and human dimensions of your work. Whether you need to conduct one interview or a dozen interviews, our Interviews service generates data that will inform strategic decision making, impact and outcomes assessment. With exceptional depth and rigor.
From Question Design to Actionable Insights
Interviews contribute a highly individualized perspective and are always customized for your project’s specific context and goals. Each engagement includes careful planning around who is being interviewed, how to properly recruit and inform stakeholders, and what documentation, such as IRB approval, may be required. Interviews can be conducted in person or online. We always take care to address what level of confidentiality or anonymity is being promised and how to ensure that we follow through. Interviews can stand alone or be paired with other data gathering approaches such as surveys, focus groups, document analysis, or case studies, to provide a robust mixed-methods approach for a highly complex evaluation. Either way, the result of our Interviews service is a credible, evidence-based understanding of your program’s performance and opportunities for growth, grounded in systematic inquiry and integrity.